Personalized low latency communication

ABSTRACT

Embodiments relate to personalized low latency communications. A method may include receiving a description of content of a message, receiving recipient data corresponding to at least two possible recipients within a population of possible recipients, and selecting a relevant subpopulation of the population. The selecting may include, for each of the at least two possible recipients, ranking a strength of an indirect relationship between the description and the recipient data. The indirect relationship may be based on the description, the recipient data and at least one additional data source. The selecting may also include, for each of the at least two possible recipients, adding a possible recipient to the relevant subpopulation based on the ranking of the indirect relationship associated with the possible recipient. The method may further include initiating a two-way communication channel between a sender of the message and the relevant subpopulation.

CROSS-REFERENCE TO RELATED APPLICATION

This application is a continuation of U.S. patent application Ser. No.13/915,547, filed Jun. 11, 2013, the disclosure of which is incorporatedby reference herein in its entirety.

BACKGROUND

The present disclosure relates generally to electronic communications,and more specifically, to facilitating interactions between users ofcommunication devices.

Search engines have become useful tools in helping users findinformation of interest across the internet. Typically, when a userwishes to use a search engine, the user may input a search query into asearch box. The user can then submit the search query, which can leadthe user to a search results page of one or more search resultscorresponding to the query. The user may then be able to select one ofthe search results, in which the selection of the result may lead theuser to a web page for browsing.

Social networks, such as Facebook® and LinkedIn®, also provide a meansfor users to obtain (and share) information. Online social networkservices bring individuals together into online communities, based onconnections established between the individual users. Such connectionsmay be based on friendships, family relationships, businessrelationships, and the like.

Most online social network services also allow users to organizethemselves into groups. Such groups may be based on a theme common tomembers of the group, such as, for example, common interests, causes, orshared circumstances. In these groups messages and other data may beexchanged that is specifically applicable to or intended for themembership of that group. Some groups may allow any user to join, whileother “private” groups may require that potential group members beinvited by a moderator or existing member of the group. The organizationof users into different groups within an online social network servicemay serve the purpose of focusing the exchange of information related toa specific topic or social cause to its intended recipients.

BRIEF SUMMARY

Embodiments include methods for personalized low latency communications.A method may include receiving a description of content of a message,receiving recipient data corresponding to at least two possiblerecipients within a population of possible recipients, and selecting arelevant subpopulation of the population. The selecting may include, foreach of the at least two possible recipients, ranking a strength of anindirect relationship between the description and the recipient data.The indirect relationship may be based on the description, the recipientdata and at least one additional data source. The selecting may alsoinclude, for each of the at least two possible recipients, adding apossible recipient to the relevant subpopulation based on the ranking ofthe indirect relationship associated with the possible recipient. Themethod may further include initiating a two-way communication channelbetween a sender of the message and the relevant subpopulation.

Additional embodiments include methods for personalized low latencycommunications. A method may include receiving a natural languageexpression from a device regarding a selected topic. The method may alsoinclude analyzing a plurality of user profiles to identify asubpopulation of users included in a population of users that are atleast one of: interested in the selected topic and knowledgeable aboutthe selected topic in an amount greater than a threshold. The method mayalso include transmitting invitations to devices associated with thesubpopulation of users and receiving at least one acceptance from atleast one of the devices associated with the subpopulation of users. Themethod may further include establishing a communication channel betweenthe device and the at least one of the devices associated with thesubpopulation of users based on receiving the at least one acceptance inorder to enable communication regarding the selected topic.

Further embodiments include methods for personalized low latencycommunications. A method may include: gathering information about a setof users; receiving a request for an interaction, the request includinga description; comparing the information to the description; andidentifying a user recipient in the set of users as a possibleparticipant in the interaction, the identifying based on the comparing.

Additional features and advantages are realized through the techniquesof the present disclosure. Other embodiments and aspects of thedisclosure are described in detail herein. For a better understanding ofthe disclosure with the advantages and the features, refer to thedescription and to the drawings.

BRIEF DESCRIPTION OF THE SEVERAL VIEWS OF THE DRAWINGS

The subject matter which is regarded as the invention is particularlypointed out and distinctly claimed in the claims at the conclusion ofthe specification. The foregoing and other features, and advantages ofthe disclosure are apparent from the following detailed descriptiontaken in conjunction with the accompanying drawings in which:

FIG. 1 depicts a system upon which social interaction facilitationprocesses may be implemented in accordance with an embodiment;

FIG. 2A illustrates a system environment for connecting users in aninstant community in accordance with an embodiment;

FIG. 2B illustrates a graph in accordance with an embodiment;

FIG. 3 illustrates an exemplary architecture for building a profile fora user in accordance with an embodiment;

FIG. 4 illustrates a system environment for implementing instantcommunities in accordance with an embodiment;

FIG. 5 illustrates a flow chart of an exemplary method in accordancewith an embodiment;

FIG. 6 depicts a flow chart of an exemplary method for computing aprobability estimation in accordance with an embodiment;

FIG. 7 depicts a raw score table;

FIG. 8A depicts a flow chart of an exemplary method used to compute ascore in accordance with an embodiment;

FIG. 8B depicts a flow chart of an exemplary method used to compute ascore in accordance with an embodiment;

FIG. 9 depicts a refined score table in accordance with an embodiment;

FIG. 10 depicts a flow chart of an exemplary method for inferringrelations between topics in accordance with an embodiment; and

FIG. 11 depicts a flow chart of an exemplary method for inferringrelations between topics in accordance with an embodiment.

DETAILED DESCRIPTION

Embodiments described herein provide a social interaction facilitationtool that facilitates communication between two or more people based oncompatibility of mental states or thought affinity. In an embodiment,communication is facilitated between a user (e.g., a person using thetool) and one or more additional users. In this manner, so-calledinstant communities may be established between a user and one or moreother users. Typically, the user initiating the communication desires toengage in communication in a short amount of time (e.g., on the order ofseconds). The user initiating the communication typically wants tointeract regarding a particular topic of interest. In this respect,material that is not particularly relevant to that topic may be oflittle value to the user, and may even serve as a distraction.

In an embodiment, a person using the tool enters into an interactionwith another person (e.g., a live human) in very short amount of time,with very high probability, and the interaction is of high quality(e.g., relevant and informative to all parties in the interaction). Aninstant community may be established based on a user initiating a queryor discussion regarding a particular topic of interest. Additionalusers, selected from a pool or population of users, may be invited tojoin the community. Invitations may be based on one or more factors orinputs, such as the particular topic of interest, profiles associatedwith each of the additional users, and one or more models (e.g.,adaptive world models). In an embodiment, no groups with a focus on aspecific topic are required for the successful operation of theinvention, and the initiating query/discussion need not match exactlythe description of interests of any individual user for them to beconsidered for a potential interaction with the query originator.Instead, the natural focus peer group for an interaction is alwaysdetermined on-the-spot, based on who are the natural people to interactwith given their closeness to the query as measured by a model of theideas and events of the world that is continuously changing.

Embodiments described herein are contrasted with existing technologieswhere a user may attempt to enter into an interaction or communicationwith another entity (e.g., another person or user). Existingtechnologies may be inadequate for linking the user initiating thecommunication with a person knowledgeable about the topic of interest.For example, current technologies require the user initiating thecommunication to know who to contact about the topic of interest, or atleast to identify an existing forum where the topic of interest islikely to be discussed. Social media is currently based on relationshipsand social groups (e.g., families, friends, friends of friends, etc.),which often is not a relevant target audience nor large enough to ensurea rich interaction regarding the user's topic of interest. Even assumingthat the user otherwise could identify a suitable person to interactwith, that person may have minimal incentive to participate in theinteraction in a meaningful way.

Embodiments described herein are directed to the notion of instantcommunities which represent interactions between people that promotehighly relevant but usually ephemeral interactions between people.Mechanisms for creating and managing individual instant communities,with a focus on an optimization of the individual user experience mayalso be provided. Additional embodiments may also include coremechanisms for making inferences about an entity's (e.g. a person) worldview based on a relatively small sample of important ideas for thatentity and a model of the world, represented as a graph.

Embodiments of the system can be used by participating users as ageneral broker of human interactions, and not just a messaging tool,greatly improving the accuracy with which the system establishesconnections between people and hence the user experience. An embodimentof the system has the capability of additionally receiving informationof the intention behind a query of a user, in addition to the queryitself. For example, a user may have the intention of finding partnersto develop an invention, resolve a critical customer situation, start adebate about a point, etc. Similarly, potential respondents to queriesmay feel compelled to answer to queries in given subjects but only forparticular intentions behind the user's queries, and thus embodiments ofthe system include the capability of users to declare interest in atopic only for particular intentions. The system then uses thisadditional information to route requests appropriately. The userintention may be specified in a number of ways, including as specialannotations in the text (for example hash tags) or as selectable optionsin a user interface.

In order to achieve the task of connecting users with compatibleinterests and/or intentions, it is necessary to employ a method thatestimates how close any two users are at any given time. One techniquethat may be employed as part of this task is a method for estimating howclose any two ideas, or sets of ideas are, where the ideas are part of auniverse of ideas (or topics) that has been embedded in the system toaid reasoning. One can then use this method to estimate the probabilitythat a user may be interested in an idea or a set of ideas, and byextension, how compatible are the originator of a query and anyparticular user connected to the system. The latter may be accomplishedby accepting the query of a user in natural language form, and thenemploying a natural language module in order to extract from the queryspecific important key words which may be mapped into the system'suniverse of ideas or topic.

Further embodiments described herein provide for an estimate, for eachtopic or idea in a given universe, the probability or likelihood of anagent or user (human or otherwise) being interested in that topic oridea. The probability may be estimated for interest in a given topicbased on the condition that the agent is interested in some set oftopics and uninterested in another set of topics. The startingassumption may be that there exists an initial description of the firstorder, and potentially second order, relations between the topics ofinterest in the given universe. This description may be in the form of agraph with weighted links connecting nodes that are judged to be closelyrelated, with the weights indicating the degree of such closeness. Theterms “idea” and “topic” are used interchangeably herein to refer nodesin the graph.

The universe of nodes in principle can be very large, and can describeideas to an arbitrary degree of precision. For example, one may havetens of millions of nodes describing ideas with every node connecting toa number of other nodes ranging from the tens to the thousands. As anexample, an agent may be interested in “Kind of Blue” (the famous Jazzmusic album) and an embodiment may ask given this interest: What is theprobability that the agent is also interested in “Village Vanguard” (thewell known New York City jazz club)? What is the probability that theagent is interested in the “lydia dominant scale”? What is theprobability that the agent is interested in Bill Evan's piano playingstyle? What is the probability that the agent is interested in “chopsuey”? An embodiment may go further and ask, given the fact that theagent dislikes jazz that employs vocals, how do the probabilities of theprevious questions change?

Contemporary techniques fail to provide a high degree of resolution oraccuracy in regards to establishing relationships between topics inorder to answer questions such as those posed above. For example, onetechnology or technique simply relies on the number of links or hopsbetween two topics/nodes in a graph as an indicator of the closenessbetween concepts, where the larger the number of links/hops between twotopics the less likely the two topics are closely related. Such atechnique fails to consider the possible influence of the overall set oflinks between all the other nodes in the universe on the relationbetween the two nodes in question and also does not provide a way todiscount from an estimate given that a user may indicate that a giventopic is not of interest. A second technique is to create a Markov Chainfrom the graph described above that is specialized to a set of topics,and then estimate a stationary probability distribution through aniterative matrix*vector product. This second technique fails to adjustfor a performance deteriorating effect of highly (or alternately toosparsely) connected nodes. Additionally, this second technique fails to:(1) provide a way to discount from an estimate given that a user mayindicate that a given topic is not of interest, and (2) provide a numberthat can be easily interpreted as a probability that a user isinterested or uninterested in a given subject or topic.

In a first embodiment, an assumption may be made that the user isinterested in exactly one topic. In a second embodiment, that assumptionmay be relaxed, and a second assumption may be made that the user hasexpressed an interest in two or more topics.

In some embodiments, a probability distribution on a set of nodes in auniverse may be combined with additional information. A Markov Chainderived from a graph may be iterated using knowledge of one topic that auser is interested in and the resulting probability distribution may benormalized, or calibrated, with another distribution. The normalization(also known as calibration step) may eliminate or significantly reducebias towards nodes that are heavily linked in a graph inherent withplain Markov Chain techniques and simultaneously provide a number thatcan be interpreted as a probability estimate of a user being interestedor uninterested in a topic.

Once an estimate is generated for each topic or node taken individually,an estimate may be generated for combinations of nodes. Informationcombining principles, based on statistical analyses and theories, may beused to produce an estimate that combines the various estimates. Oneexample of an information combining technique is the use oflog-likelihood ratios of probabilities, which can be meaningfullyarithmetically added to provide the joint estimates described above, andwhich can also be extended to include weights describing the relativeimportance of the various topics for which an agent expressed aninterest. Another example of an information combining technique involvescombining multiple individual probability estimates by taking, for eachtopic in the universe of topics, the maximum probability value each ofthe individual estimates assigns to the topic.

In some embodiments, knowledge regarding topics that an agent hasexpressed a lack of interest in may be taken into account when assigninga probability estimate that the agent is interested in a given topic inthe universe of topics. This task can be achieved via subtraction in thelog-likelihood domain.

Each of the stages described above may be exchanged with othertechniques that accomplish the same task in a different manner. Forexample, instead of using log-likelihood ratios to perform informationcombining, multiple individual probability estimates may be combined by,for example, taking, for each topic in the universe, the maximumprobability value each of the individual estimates assign to this topic.

Turning now to FIG. 1, a system 100 upon which embodiments may beimplemented is generally shown.

The system 100 includes a host system computer 102 and communicationdevices 104 communicatively coupled to one or more network(s) 106. Thehost system computer 102 may be implemented as one or more high-speedcomputer processing devices, such as one or more mainframe computers orservers capable of handling a high volume of computing activitiesconducted by end users of embodiments of the social interactionfacilitation tool described herein. The host system computer 102 mayoperate as a database server and coordinate access to application dataincluding data stored on a storage device 110. The storage device 110may be implemented using memory contained in the host system computer102 or may be a separate physical device. In an embodiment, the storagedevice 110 stores user profiles, which may be used to maintain a historyor log of topics that a user or agent is interested in (or uninterestedin).

The host system computer 102 may be implemented using one or moreservers operating in response to a computer program stored in a storagemedium accessible by the server. The host system computer 102 may alsooperate as a network server (e.g., a web server) to communicate with thecommunications devices 104, as well as any other network entities. In anembodiment, the host system computer 102 may represent a node in a cloudcomputing environment or may be configured to operate in a client/serverarchitecture.

The communications devices 104 may be any type of devices with computerprocessing capabilities. For example, the communications devices 104 mayinclude a combination of general-purpose computers (e.g., desktop, laptop), host-attached terminals (e.g., thin clients), and portablecommunication devices (e.g., smart phones, personal digital assistants,and tablet PCs). The communications devices 104 may be wired or wirelessdevices. In an embodiment, the communications devices 104 may representcloud consumers in a cloud computing environment. One or more of thecommunications devices 104 may include a user device.

In an embodiment, the communications devices 104 may be implemented byend users of a website or web service hosted by an entity or enterpriseoperating the host system computer 102. The communications devices 104may each execute a web browser for accessing network entities, such asthe host system computer 102. In an embodiment, the communicationsdevices 104 access a website of the host system computer 102 forbrowsing and accessing an application 112. The application 112 canimplement embodiments described herein. Embodiments of the application112 may include a social interaction facilitation tool(s) andtechnologies described herein. Embodiments of the application 112 mayinclude a probability estimation tool as described herein (e.g., forinferring relations between topics, for identifying a level of interestof an agent in a topic relative to the level of interest of other agentsin the topic).

The network(s) 106 may be any type of known networks including, but notlimited to, a wide area network (WAN), a local area network (LAN), aglobal network (e.g. Internet), a virtual private network (VPN), and anintranet. The network(s) 106 may be implemented using a wireless networkor any kind of physical network implementation known in the art, e.g.,using cellular, satellite, and/or terrestrial network technologies.

The system 100 also includes storage devices 108 communicatively coupledto the host system computer 102. The storage devices 108 may belogically addressable as consolidated data sources across a distributedenvironment that includes a network (e.g., network(s) 106). In anembodiment, the storage devices 108, as well as the storage device 110,store data used by the application 112 such as, but not limited to, userprofile data, as well as data used for determining commonalities betweenusers (e.g., graphs the represent relations between topics) that areused to create conversations or other interactions.

In some embodiments, a system (e.g., application 112 of system 100) maybe used to establish instant communities between people or users. Insome cases, a community may be based on a particular topic of interestand may be established between users that might not know one another inadvance of the establishment of the community. The community may beestablished based on an inferred mental state compatibility (thoughtaffinity) between the users. The community may be established based on amodel of the world's ideas and events as they unfold. The mental statesof the users, including static knowledge, as well as short-term mentalstates influenced by events, may be incorporated in the model.

Turning now to FIG. 2A, an exemplary system environment 200 inaccordance with an embodiment is shown. In particular, in FIG. 2A, afirst user named Alice may initiate a communication with a serviceprovider (SP). The communication may pertain to a particular topic thatAlice is interested in. For example, if Alice recently gave birth to ababy, she may be interested in engaging in a conversation regarding thecare of infant children. Alice may enter, as a natural languageexpression, “tending to infant children” as a topic of interest thatAlice would like to discuss. Alice may also provide a message related tothe topic, such as “my baby was just born—what should I do?”

Alice might not feel comfortable engaging members of her social group inconversation regarding infant care or might not know of anyone whorecently had a child (in order to be able to leverage the latestinformation or science available regarding child care). Irrespective ofAlice's reasons for wanting to engage in an instant community, Alice mayinitiate an interaction by entering, e.g., typing, her topic of interest(e.g., care of infant children) in a text box provided by the SP, asreflected by arrow number 1 in FIG. 2A.

In response to the entered topic of interest, the SP may identify anumber of users (e.g., currently logged in users) that may be interestedin Alice's specific topic at the current time. For example, at reflectedby circle number 2 in FIG. 2A, the SP may identify Bob, Charlie, andDoris as users that may be the most “thought-compatible” with respect toAlice's topic of interest, at least for the time being. As reflected viaarrows numbered 3 in FIG. 2A, Bob, Charlie, and Doris may be notified ofAlice's topic of interest and may be invited to join in an interactionwith Alice regarding the same. As part of the invitation, Bob, Charlie,and Doris may receive the topic Alice provided (e.g., “tending to infantchildren”) and/or the message Alice provided (e.g., “my baby was justborn—what should I do?”), potentially as a message. It should be notedthat the system makes these judgments without necessarily Bob, Charlie,or Doris, having stated explicitly their interest in the text “tendingto infant children” or “my baby was just born—what should I do?”.Instead, the system analyzes the text written by Alice and also analyzesthe connections between the profile of the various users of the system(including Bob, Charlie and Doris). For example, Bob may have indicatedthat he is a student of the Montessori education system and Doris mayhave recently indicated an interest in adoption.

In response to receiving the notification of Alice's thought, Bob andDoris may respond (arrow number 4 in FIG. 2A), at a time of theirchoosing, forming an interactive instant community between Alice, Bob,and Doris (arrow number 5 in FIG. 2A). The interaction starts wheneverthe first of Bob and Doris respond. The response from Bob and Doris mayinclude a response to the message Alice provided. Within that community,Alice, Bob, and Doris may discuss caring for infant children, andpotentially any other related topic (e.g., caring for teenagers). Atsome point, the invitation extended to Charlie may be revoked orrecalled if, e.g., Charlie does not accept the invitation within athreshold amount of time, if a sufficient number of other users havestarted participating, if Alice indicates that the users that havejoined the community are sufficient or are providing high-qualityinteraction, etc.

Communication parameters (e.g., the number of notified users for a giventopic) may enable small communities of thought-compatible users to formwithin seconds of the initiation of the interaction (e.g., arrow number1 of FIG. 2A). This can happen because statistically, the average timefor the first person to respond within an ensemble of people beingcontacted is much shorter than the average time of responding of anygiven individual person.

In some embodiments, a graph composed of nodes and edges may beanalyzed. An example of such a graph 250 is shown in FIG. 2B. The graphmay be a sparse graph in which the number of edges between nodes is muchless than the possible number of edges between nodes. The graph mayrepresent a model of the world, and may adapt based on information orfeedback that becomes available over time. Nodes 252 may representcategories, such as topical categories. If two nodes or topics areclosely related they may be directly connected to one another via anedge 254, whereas if two nodes or topics are not so closely related toone another they may be separated from one another by a number of nodesand edges. The graph may be compared to a specification of an inputtopic received from an initiating user and a user profile associatedwith a second user to determine whether the second user should beinvited to engage the initiating user in an instant community orinteraction. Referring to FIG. 2B, and continuing the example describedabove in connection with FIG. 2A, if Charlie works at a company thatmanufacturers rattles, that may have been sufficient to cause Charlie tobe invited (arrow number 3 in FIG. 2A) to interact with Alice.

Whether a node or topic is of particular interest to a user, and to whatextent, may be expressly indicated by the user. For example, a user mayselect a button from a webpage that the user is currently viewing, whichmay serve to indicate that the user is interested in the webpage and anytopical information discussed in the webpage. Similarly, a user may scana code available on a menu at a restaurant to indicate that the userlikes the restaurant or a particular entrée at the restaurant.Techniques for performing a statistical inference on graphs may be usedto infer a “whole world view” in order to fill in any missinginformation.

An embodiment utilizes the “whole world view” model of potentialrecipients in order to select the recipients to whom a query will besent. In addition, the system may also utilize the “whole world view”model of the user who initiates an interaction by sending a query, inorder to select said recipients. The view model of the sending user maybe used to increase the system's connection-building accuracy by, forexample, allowing the system to disambiguate the user's query in thecase where multiple interpretations of the query are possible. Forexample, consider the case wherein the sending user's query is “Howabout them bobcats?” In this case, if the sending user is known (fromthe user's view model) to be much more interested in basketball comparedto zoology, the system may be able to interpret the query as “How aboutthem [Charlotte Bobcats]?” Alternately, if the sending user is known tobe interested in zoology, the system may be able to interpret the queryas referring to animals rather than a sports team. The sending user'sview model may be formed on the basis of sources including the user'spast conversations (for example, has the user had past conversationsinvolving sports or zoology), as well as the other previously mentionedsources (such as web-sites) used to generate a “world view” model.

An embodiment uses a static world model based on the graph of hyperlinksin a website such as Wikipedia®. A user is modeled as a pair of sets ofgraph nodes, one describing things that are interesting and the otherdescribing things that the user does not want to hear about (i.e., thosethings that are uninteresting). An embodiment supports as little as onenode per user, and there is no upper limit on the number of nodes peruser. Statistical inferences are performed on the graph in order toinfer a “whole world view” as it applies to each user, thus filling inthe blanks. In an embodiment, a probability that a user U thinks thatnode N is interesting is calculated, given that a set of nodes S isknown to be interesting to user U and a set of nodes T is known to beavoided by user N.

This statistical inference step based on a world model allows derivationof an indirect relationship between the description of a user query andthe data that is used to form a potential recipient user model, usingthe world model as a context that can be used to interpret thedescription of the user query and the recipient user data. As anexample, a message about the Charlotte Bobcats can be inferred to beindirectly related to the interests of a recipient whose known interestsare “American sports”, even if the recipient is not explicitly known tohave “Charlotte Bobcats” as an interest. This technique for reachingusers is distinguished from techniques which are based on keywordmatches.

Turning now to FIG. 3, an exemplary architecture 300 for building aprofile for a user in accordance with an embodiment is shown. As shown,a user model 302 may serve as an input to an amplification stage 304.The user model 302 may be sparse in the sense that it may provide alimited number of clues regarding a user's interests or knowledge. Theuser model 302 may include information specified by a user regarding theuser's interest or knowledge.

The amplification stage 304 may serve to fill-in any blanks in the userprofile or graph, based on the user model 302. For example, if a node oredge in a user graph is lacking, the user model 302 may be analyzed bythe amplification stage 304 in order to supply any missing information.The amplification stage 304 may output a rich user model 308, which maybe stored in a database of inferred user world views 310 that may beupdated as one or more models change.

In an embodiment, all or a portion of the rich user model 308, and thedatabase of inferred user world views 310 are stored in the storagedevices 108 shown in FIG. 1.

In some embodiments, a layer of geographical information (not shown) maybe included in the architecture 300. A system may understand whether tochoose people from a certain geographical area for a particular topic ofinterest. Referring to FIG. 2A as an example, if Alice is located inNorth America, potential users that may join Alice in an instantcommunity may be limited to those users located in North America if,e.g., standards for child care are different in North America relativeto the rest of the world.

In some embodiments, interactions or communities may spawn additionalinteractions. For example, and referring to FIG. 2A, if Alice requestsinteraction regarding caring for an infant, Bob may be able to recommendhis social networking friend, Pediatrician Frank Johnson, to Alice forfurther discussion.

In some embodiments, an urgency tag or flag may be attached to aparticular topic of interest. For example, if the topic relates toinfant care and the initiation of the topic (e.g., arrow 1 of FIG. 2A)indicates that the topic was initiated from a site of a car accident asreflected in a world model, then the communication request may betransmitted to a large segment of a population, such as thosepediatricians who have had experience treating infants that have been inmotor vehicle accidents. The communication request may also betransmitted to first responders that may be located nearby Alice or thesite of the car accident in order to ensure that emergency assistancemay be rendered in a timely fashion, if needed.

In terms of selecting a candidate pool of users to invite to an instantcommunity, as described above, some users may be more knowledgeable ormore responsive than others regarding a given topic. In someembodiments, invitations may be extended to “pillars of the community”(e.g., those users that are knowledgeable and responsive) and to lessknowledgeable/responsive users. The invitations may be extended toensure that the pillars of the community are not overloaded withexcessive invitations and to ensure that those with less knowledgeregarding a given topic are “seeded” with knowledge that they can helpto disperse in the future (e.g., as a member of future communities).

In some embodiments, a distribution in terms of the participation ofusers in a community may be shaped. Invitations can be extended atmultiple times. For example, sequential invitations may be used where,e.g., a small number of users may initially be invited. Based onresponse times, additional invitations may be extended to additionalusers to join a community. A monitoring technique may be used to detectwhen a user is typing, in order to determine whether additionalinvitations should be extended.

In some embodiments, users in a community may be able to seecommunications sent by other users in the community. Conversely, in someembodiments, one or more users might not be able to see communicationssent by another user or set of users, which may be used to ensureprivacy of communications.

Communities may be browsed by one or more users. Such browsing may occurin connection with a webpage or any other interface. In someembodiments, communities that are visible for browsing purposes may beselected or filtered from a larger set or pool of communities. Suchselection/filtering may be based on topics that are likely of interestto a particular user, or are topics that the user is knowledgeableabout. In some embodiments, correlations between interests of a user canbe exploited in order to provide for enhanced resolution or accuracy interms of extending an invitation to a user to join a community orsuggesting a community for a user's perusal or review. In someembodiments, when a user initiates an interaction (e.g., arrow number 1in FIG. 2A), a new community may be established, and users or expertsfrom a related community may be asked to join the new community. In thismanner, the interaction in the related community might not beinterrupted as a result of the new community. In some embodiments,rather than establishing a new community, the user's action ofinitiating the interaction may cause the user to join an existing,related community.

The lifetime of a community may be a function of one or more parameters.For example, if a community has been established for a number of hours,additional users may be precluded from joining the community. If acommunity has been established for a time in an amount greater than athreshold, the community might not be visible when users browse forcommunities to join. In some embodiments, the lifetime of the communitymay be a function of the nature of the topic. For example, rare topicsmay be kept open or visible for a longer period of time. Similarly,frequently requested topics may be kept open or visible for a longerperiod of time to absorb a lot of common or related questions into thesame conversation.

In some embodiments, a knowledgebase associated with a system (e.g.,system 100) may be seeded based on initial interactions. Such initialinteractions may be elicited from an initial pool of users in order toexpand the topical knowledge available in the system. Thereafter, theknowledgebase may grow based on continued use of the system. The size orcapacity of the system may be a function of the number of users, theactivity of the users (e.g., the frequency with which a userparticipates, the length of time the user participates, etc.), theprocessing speed available, the likelihood that a request to initiate aninteraction spawns a new community versus being merged into an existingcommunity, etc.

Embodiments may be used to create instant communities (based, forexample, on geographical information, interests, expertise, closeness intime)(e.g., I'm at concert X, does someone have a spare ticket?, I'mlooking to buy a product X, how long is the line that you are in?), forexpert news about niche areas (e.g., Did you understand, from theproduct announcement, how technology X will be applied to product Z?),for recent events (e.g., What did Smith just say about company XYZearnings?), and for localized dissemination of important information(e.g., Did I just feel the ground shaking? Was that an earthquake?). Ascompared to blogs and web pages which may contain stale and static(non-interactive) data, embodiments described herein include data thatis interactive.

An example of how an embodiment would process a user question follows. Auser, Patty, enters a question: “I'm with a customer. He just asked meabout ‘Hadoop’. Can someone tell me how it connects to Websphere?” Thequestion is parsed and the concepts “customer”, “Hadoop”, “Websphere”,and “Hadoop connects Websphere” may be extracted. The system estimateshow these concepts are related with the concepts that we believe anygiven individual user is interested in. We emphasize that these usersneed not have expressed any direct interest in the extracted concepts,as we rely on a technique for estimating the strength of the relationbetween any two ideas that are represented in a graph. The user thenmakes a draft list of users who may be able to help Patty. The systemalso infers form Patty's question (and any other information available)that Patty is at a client and that therefore the issue is urgent. Basedon this, the system communicates Patty's question to a relatively largesegment of the draft list. In an embodiment, the draft list may belimited, for example, to only those who work at the same company asPatty does or who work for the company that sells the products mentionedin her question.

In another example, Pat is shopping at the Palisades Mall when he sees aface that looks familiar. He sends a question “Did I just see Mrs. MovieStar enter the Palisades Mall?” The system parses Pat's question andrealizes the significance of geographic locality. It communicates thequestion to a list of users that are current shoppers (and possibly alsothose who often shop at the Palisades Mall), possibly prioritizing onthe based on interest in celebrities or other criteria. A few secondlater Pat starts getting replies from fellow shoppers with moresightings, or lack of sightings, of Mrs. Movie Star. In addition, Patmay also get a reply from a person who is not currently at the Palisadesmall, but who often shops there letting them know that there is animpersonator of Mrs. Movie Star who is often at the Palisades mall. Patmay switch into chat-mode so as to broadcast all of the responses to theother users. This builds an instantaneous co-located geo-community.

Turning now to FIG. 4, a system environment 400 for implementing instantcommunities in accordance with an embodiment is shown. The system 400may be implemented in connection with the system 100 of FIG. 1.

As shown, the system 400 may include a matching engine 402. The matchingengine 402 may be used to match people using prior information abouttheir interests and the specific requests and contents of conversationswithin instant communities.

The system 400 may include a control engine 404, denoted in FIG. 4 by adashed oval/circle. The control engine 404 may facilitate a forming anddisbanding of communities based on models of human behavior to ensure athriving and well regulated system. The control engine 404 may providefor such features by optimizing: the size, scope, livelihood anddiversity of instant communities, how many users are invited toparticipate in, or initiate the establishment of, an instant community,the dynamics of how users are added to or removed from an instantcommunity, application of statistical methods to preserve users' privacyand prevent external malicious “social engineering.”

The system 400 may include one or more interfaces, such as a webinterface 406, a chat interface 408, and an application (app) interface410. The interfaces may be associated with a front end interface thatmay include website, mobile application, and toolbar application designand integration interfaces for facilitating communication with messagingservices. The interfaces may be associated with a back end interfacethat may include natural language processing techniques andcapabilities. The interfaces may be used to receive and/or store userpreferences and interests—such storage may be facilitated in remoteservers in some embodiments. The interfaces may be coupled to aninterface hub 412. The interfaces may communicate live data and userpreferences to the interface hub 412.

In some embodiments, each user may be connected to a unique interfacehub (e.g. interface hub 412) during a session. The interface hub 412 mayroute a new question or interaction request to an instant communityhandler 414. The instant community handler 414 may notify a masterdatabase 416 of user connections and disconnections. The interface hub412 may route instant community and system messages to the interfaces(e.g., interfaces 406-410). The interface hub 412 may keep track ofinstant communities corresponding to each user connected to thatinterface hub 412.

The instant community handler 414 may receive text and user identifiersfrom the interface hub 412. New questions or interaction requests may berouted by the instant community handler 414 to an NLP engine 418. Givena list of subjects from the NLP engine 418, the instant communityhandler 414 may query the matching engine 402 for an instant communityand a (new or existing) contact list. In response, the instant communityhandler 414 may receive the instant community and contact results fromthe matching engine 402. The instant community handler 414 may route thequestion or interaction to the contacts (e.g., as part of aninvitation). The instant community handler 414 may manage responses andmay withdraw questions or interactions as needed. The instant communityhandler 414 may notified the master database 416 of any new instantcommunities or changes or modifications to an existing instantcommunity.

The instant community handler 414 may provide support for existinginstant communities. For example, the instant community handler 414 mayroute instant community messages to users. The instant community handler414 may route instant community messages for to the NLP engine 418 forfiltering (e.g., second-order filtering). The instant community handler414 may manage the demise of an instant community, and may notify amaster database 416 of destruction of an instant community. The instantcommunity handler 414 may contact the matching engine 402 for a contactlist on subjects related to a given instant community or for otherexisting instant communities to merge with.

The matching engine 402 may receive a list from the instant communityhandler 414. The list may include subjects and/or weights. The matchingengine 402 may produce a sorted list of users and existing instantcommunities related to the subjects received. The matching engine 402may receive user status and instant community status updates from themaster database 416 (potentially by way of the instant community handler414). The matching engine 402 may receive parameters from a systemanalytics engine 404 a, which may control how the listing is done.

The master database 416 may maintain a list of all users includingprofile, interests, credentials, activity level, history, and currentparticipation. The master database 416 may maintain a list of currentinstant communities and connected users. The master database 416 mayupdate the data associated with the matching engine 402. The masterdatabase 416 may be used by the control engine 404. The master database416 may be updated by the instant community handler 414 and/or theinterface hub 412.

The system analytics engine 404 a may track dynamics of the overallsystem 400. The system analytics engine 404 a may act on control hookssuch as hooks in the matching engine 402 to guarantee stability of thesystem 400.

A subject analytics engine 404 b may track the evolution of topicalinterests. The subject analytics engine 404 b may provide data orfeedback regarding the evolution to the NLP engine 418.

Turning now to FIG. 5, a flow chart of a method 500 is shown. The method500 may execute in connection with one or more components, devices, orsystems, such as those described herein. The method 500 may be used toform an instant community.

In block 502, topics of interest for users may be obtained. For example,a first user may enter or indicate those topics that she is interestedin, potentially in connection with a user profile. In some embodiments,topics of interest for a user may be inferred. For example, if the firstuser viewed web pages related to copyrights and trademarks, it may beinferred that the first user is generally interested in intellectualproperty, and intellectual property may be saved as a topic of interestfor the first user.

In block 504, a second user may request interaction regarding anidentified topic of interest. For example, the second user may requestinteraction regarding a question she has about obtaining a patent for aninvention. For example, the second user might not know what sections ofa patent application are needed to comply with patent office rules ofpractice. The second user may pose the question using one or morenatural language expressions or messages, such as “how do I prepare apatent application?” and “what sections are needed?”

In block 506, logic may decompose the request/natural languageexpression of block 504 to identify one or more users to invite tointeract with the second user. The users to invite may be identifiedbased on an affinity of thought between the request/natural languageexpression and the information that is available in user profiles. Inthe context of preparing a patent application, the first user describedabove in connection with block 502 may be identified as a user thatshould be invited based on the first user's interest in copyrights andtrademarks.

One or more graphs, composed of nodes and edges that may relate orconnect topics to one another, may be consulted to identify the users toinvite in block 506. The graph may represent a model of the world thatmay adapt or change over time. The graph may be based on informationobtained from one or more sources. For example, the graph may be basedon a user profile or user model (e.g., user model 302 of FIG. 3) and aworld model.

In order to ensure that the users to invite respond to the request in atimely manner, the users to invite may be selected in block 506 from apool of users that are active or currently logged-in to a system orplatform.

In block 508, invitations to the user(s) identified in block 506 may betransmitted. The transmitted invitations may include one or more of thenatural language expressions or messages of block 504. Thus, the firstuser interest in copyrights and trademarks may receive an invitationregarding the preparation of a patent application. As part of block 508,an instant community may be formed.

In block 510, acceptances to join in the interaction/user community maybe received from one or more of the users who received the invitationstransmitted in block 508. Those users that accepted the invitation maybe placed into the instant community with the (second) user thatinitiated the request in block 504, such that the users that are membersof the instant community will be able to interact with one anotherregarding the topic(s) of interest (e.g., patent preparation and thesections of a patent application).

The method 500 is illustrative. In some embodiments, additional blocksor operations not shown may be included. In some embodiments, a block oroperation (or a portion thereof) may be optional. In some embodiments,the blocks or operations may execute in an order or sequence that isdifferent from what is shown in FIG. 5.

As described above, the notion of an instant community may be used toenable users, who otherwise would not necessarily know of one another,to interact with one another to discuss one or more topics of interest.In this respect, a system or platform may serve as a personalinteraction broker that may bring users together based on the thoughts,views, or interests of the users. Contextual relationships may be formedbetween natural language expressions and graphs to determine which usersshould be invited to engage in an instant community.

As described above, in some instances it may be difficult to obtainquality or adequate participation in an instant community. For example,users might not have an incentive to participate in a conversationregarding a given topic, and even if they do participate, might not beinclined to participate to the fullest extent possible. Similarly, theowner or operator of a system (e.g., systems 100 and 400) might not havean incentive to provide an instant community service unless someincentive is provided for operating the service.

In order to incentivize an owner/operator to provide an instantcommunity service, an owner or operator of the service may provideadvertisements that are contextually relevant to a topic associated withan instant community. Such advertisements may be displayed in a sidebarof, e.g., a webpage associated with the instant community. Vendors oradvertisers may provide their advertisements, along with a specificationof a budget, keywords, and topics of interest. The service provider ofthe instant communities may select which advertisements to present in agiven instant community, or to a given user of an instant community,based on the input provided by the vendors. The service provider maychange the advertisements presented over time, which may be based on howthe interaction or conversation evolves in the instant community overthat time frame. As used herein, a conversation is an example of onetype of interaction.

The service provider may charge a vendor based on the number of times anadvertisement of the vendor is presented, based on an identity of a userthat the advertisement is presented to, etc. The service provider maycharge the vendor an additional amount if a user clicks on or selects anadvertisement. Still further, the vendor may be charged an additionalamount if the user purchases a product or service from the vendor. Afraction of the fees collected by the service provider may be sharedwith one or more users of the instant community, e.g., by depositing ashare to user accounts.

A detection system may be implemented to ensure that users do notcollect rewards (e.g., monetary rewards or shares of fees) for startingor partaking in an instant community in a fraudulent manner. Forexample, an initiating user of an instant community may need to providepositive feedback for a second user in the instant community in order toallow the second user to receive a reward. In this manner, qualityparticipation on the part of the second user in the instant communitymay be incentivized.

Techniques may be used to ensure that an initiating user and a seconduser do not attempt to partner-up in the same instant community (solely)for the purpose of obtaining rewards. For example, random selectiontechniques may be used to reduce the likelihood of a first user and asecond user repeatedly participating in the same instant communities. Insome embodiments, the first user and the second user may be precludedfrom both participating in more than ‘n’ instant communities in a giventime period (where ‘n’ is a number), or their rewards may be curtailedor reduced relative to some baseline for participation in additionalinstant communities.

In some embodiments, a system is provided that enables anonymousconversations on the Internet. The system may include a conversationbroker, participants or users, and advertisers. A participant mayinitiate a conversation by sending a first message in the system. Thebroker may relay the first message to multiple participants andadvertisers of its own determination. The broker may add or removeparticipants and advertisers, at any time according to the broker's owndetermination. The participants may engage in conversations, which mayinclude sending one or more messages in response to previous messages.The broker may auction the conversation content, keywords, sentences,and any other relevant information to the advertisers.

In some embodiments, advertisers may bid money to join a conversation.An advertiser may include a bot or a real person. If a broker allows anadvertiser to join, the broker may withdraw funds from an advertiser'sfund or account. To the participants, advertisers may be identified asadvertisers or as another participant.

Advertisements may be displayed in-line with a conversation or in aseparate advertisement area. Advertisements may be asymmetricallydisplayed or presented, with each participant possibly observing adifferent advertisement. Advertisements may be hyperlinks that, uponparticipants clicking on them, the broker may withdraw bid amounts fromadvertisers' funds or accounts. Advertisements may be actualconversations that the advertiser contributes. Advertisements may changeas the conversation changes.

Participants or users may receive monetary awards from a broker forjoining and engaging in a conversation or interaction. The broker maymake participants aware of the award amounts so that the participantscan prioritize and change the level of their participation. Participantsmay vote on other participant contributions so that the broker canadjust award amounts.

We now turn our attention to the description of a core component of thearchitecture described earlier. The reader may appreciate that in orderto achieve the task of connecting users with compatible interests and/orintentions, it is necessary to employ a method that estimates how closeany two users are at any given time. We adopt the viewpoint that we willachieve this by building on a universe of concepts modeled as a graph,where the nodes of the graph are concepts or topics and where the edgesin the graph represent first order relations between these concepts,with potential weights in the edges. Once in possession with the graph,one technique that may be employed as part of the task of connectingusers is a probability estimation tool for estimating how close any twoideas, or sets of ideas are, where the ideas are part of the universe ofideas (or topics). One can then use this method to estimate theprobability that a user may be interested in an idea or a set of ideas,and by extension, how compatible are the originator of a query and anyparticular user connected to the system. The latter may be accomplishedby accepting the query of a user in natural language form, and thenemploying a natural language module in order to extract from the queryspecific important key words which may be mapped into the system'suniverse of ideas or topic.

Referring now to FIG. 6, a probability estimation tool, implemented forexample by the application 112 shown in FIG. 1, may be configured tooperate in connection with one or more phases or stages. An example of amethod 600 for estimating a probability that an agent in is interestedin a given topic in a universe of topics is shown in FIG. 6. Forexample, a first stage 602 may be used to obtain a model of the universeof topics. A second stage 604 may be used to derive, for each topic inthe universe, the probability that an agent is interested in the topicgiven that the agent has expressed an interest in exactly one topic. Athird stage 606 may be used to compute estimates of the probability ofan agent being interested in the various topics of the universe giventhat the agent has expressed an interest in two or more topics. A fourthstage 608 may be used to combine estimates whenever an agent specifiesone or more topics that the agent is not interested or uninterested in.

Regarding the first stage 602 described above in reference to FIG. 6, anassumption may be made that a square stochastic matrix P is availablewith each of the dimensions being equal to the number of topics (e.g.,on the order of one hundred thousand topics, one million topics, fivemillion topics, ten million topics, etc.) in a given universe of topics.P_{ i,j} may be indicative of the entry on the i^(th) row and the j^(th)column, and may be interpreted as the probability that one jumps fromstate j to state i in the sense of Markov Chain theory, so that thecolumns of the matrix P each add individually to one (1). Theprobabilities may be assumed to have been chosen so as to reflect thefirst order relations that one can express for the topics of theuniverse. Topics may be identified with individual web pages and thefirst order links between the topics may be given by the hyperlinksbetween the web pages (e.g., Wikipedia web pages, enterprise intranetweb pages, general web pages). In addition, hyperlinks need not bepresent as unstructured information processing techniques may be used toextract implicit links between two topics based on the languagedescribing each topic. The relative number of hyperlinks going for onepage to another given page can be used to determine the strength of theconnection between those pages. Additionally, an estimate of theimportance of a hyperlink within a page (e.g., the location of thehyperlink within the page) can be used to further impact whatprobability is assigned to it when populating the matrix P.

When building a graph from a hyperlinked structure of a set of webpages, it may be useful to artificially add and/or remove links, andremove one or more nodes to increase the quality of the correspondinggraph. For example, a node may be associated with an index of many pagesthat are only loosely related to each other. Such node, together withits links, may be introducing spurious connections since the index isnot meant to illustrate true connections between topics, and rather isjust a mechanism for navigating the web. Eliminating these types ofnodes, together with their links, can be used to obtain or isolate trueindications of relations between topics. An example is the considerationof “disambiguation” pages in Wikipedia. These pages contain lists oftopics whose textual description is very similar (e.g., Deep Blue thecomputer and Deep Blue the movie), but that mean different things. Anembodiment would remove these disambiguation nodes from the graph(however, they may be used for other purposes in other algorithms).

In a reverse situation, it may be appropriate to add links where thereare none, such as when there exists a link from a first topic to asecond topic but no link from the second topic to the first topic. Ifthe existence of the link from the first topic to the second topicindicates a relation between the first and second topics, then it mayreasonably be assumed that a link from the second topic to the firsttopic should be added. Adding such a link can improve the overallperformance of the algorithms described herein. Such added links may begiven the weight of a regular or typical link, or can be given a lowerimportance or weight given the fact that they have been addedartificially.

Regarding the second stage 604 described above in reference to FIG. 6,the second stage 604 may be based on the use of a generalized form of amatrix eigenvector algorithm. In this technique, a Markov Chaintransition probability matrix P may be replaced with the matrix providedin Equation #1 as follows:(1-a)P+a v ^(o)[1 1 1 . . . 1]  Equation #1

Equation #1 may represent, or be an example of, a statistical traversalexperiment. In Equation #1, ‘a’ represents a parameter between zero andone, ‘v^(o)’ represents a probability vector that is equal to one in theentry corresponding to the topic on which an agent expressed an originalinterest and zero everywhere else, and the ‘[1 1 1 . . . 1]’ notationrepresents a row vector full of ones with a length equal to the numberof topics in the universe (which is also equal to the number ofrows/columns in P). Thus, v^(o)[1 1 1 . . . 1] represents a squarematrix with each column equal to v^(o). The matrix in Equation #1 may beregarded as a Markov chain that has been specialized to a specifictopic. Pictorially, with probability ‘a’ one goes back to the nodedescribing the topic an agent has expressed an interest in, and withprobability (1-a) instead, a step is taken in the Markov Chain describedby the stochastic matrix P.

Assuming that the Markov Chain in Equation #1 has a stationaryprobability distribution, the stationary probability distribution may beregarded as a result of a “random surfer” experiment of a web surferthat starts at a specific web page of interest and then finds or clickson links at random, always going back to the starting web page with someprobability. The resulting stationary probability distribution mayprovide an indication of how often any given web page would have beenvisited, with a certain preference to stay to pages close to thestarting web page. The stationary probability distribution may beestimated by repeated matrix ‘x’ vector operations, which converge tothe stationary distribution fairly quickly within a reasonable margin oferror.

The stationary probability distribution (or estimate thereof) may bebiased towards nodes that have many inward links, even if these nodesare very far apart from the node associated with the initial topic (asdescribed by the vector v^(o)). This is because such nodes effectivelyact as attractors. For example, in Wikipedia one of the most popularnodes (or topics) using links as a metric is “U.S.A.”. Even if oneexpressed an interest in, say, “Patagonia” or “Dim Sum” it would beobserved that the corresponding stationary distributions specialized toPatagonia or Dim Sum still give high probabilities to U.S.A. This may bean undesirable effect that can result in erroneous estimates ofprobabilities of interest.

An assumption may be made that ‘W’ denotes the stationary distributionof Equation #1, or an estimate thereof, for some choice of ‘a’, and ‘Z’denotes a “normalizing” distribution. The normalizing distribution couldbe, for example, an estimate of the stationary distribution of thematrix P. The normalizing distribution could be an estimate for thestationary distribution of a matrix of the form of Equation #1 but wherethe vector v^(o) is replaced with a probability vector with all entriesequal to the same probability (e.g., a uniform distribution) In thislatter scenario/embodiment, there is also a potential choice for theparameter ‘a’ that need not agree with the choice of ‘a’ made whencomputing ‘W’. Alternately a probability distribution different from theuniform distribution could be chosen to reflect a different assumptionabout the level of interest on each topic for a reference population.

In any event, ‘Z’ may correspond to the stationary distribution when onedoes not have any specific topic as a topic of interest, and thus ratherreflecting the interests of a population at large, as opposed to theinterests of only one specific person or agent. The stationarydistribution may, at least in principle, measure the popularity of anygiven topic purely in the basis of its topological advantages (e.g.,many inward links) or disadvantages in the graph. The examples givenabove for Z will have that general property.

Once in possession of both ‘W’ and ‘Z’, an estimate of the probabilitythat an agent is interested in a topic T may be calculated throughEquation #2 as follows:f(g(W(j))/(g(W(j))+g(Z(j))))  Equation #2

Equation #2 may be used to infer strength of relations. In Equation #2,W(j) denotes the j^(th) entry of the vector W and similarly for Z, andf( ) denotes a “filtering function” described further below. Asdescribed further below, the value W may be referred to as the “rawscores”. Initially, it may be assumed that f(.)=1, corresponding to acondition of no filtering. Similarly, the function g( ) may be used topreprocess the vectors W and Z for reasons described further below.Initially, it may be assumed that g(.)=1.

If the distribution W, which is specialized to a fixed topic, has theproperty that W(j)=Z(j), where Z is not specialized to a topic, then theratio expressed in Equation #2 is equal to 0.5, which may be interpretedas indifference (e.g., do not like nor dislike). Thus, if Z and W agreeon j, that may mean that there is no evidence that the specializationpresent in W resulted in an improved rate of visiting node j compared tothe “vanilla” or ordinary Z(j).

For the sake of discussion, if W(j)=10 Z(j) (e.g., the node j is visitedten times as often under the specialization to a given topic whencompared to Z), then the ratio in Equation #2 is equal to 10/11, orapproximately 0.9. This value of 0.9 may be interpreted to mean that thelikelihood that the agent is interested in j is equal to 0.9.

Similarly, if W(j) is very small compared to Z(j), then the ratio inEquation #2 will be close to zero, which may be interpreted to mean thatthe agent is less likely to be interested in such a topic j than ageneral population.

In the format described above, the result of the ratio expressed inEquation #2 may be interpreted as a probability of interest/lack ofinterest or like/dislike.

The filtering function g in Equation #2 may be incorporated to accountfor the fact that in many practical situations the range over whichEquation #2 varies may be concentrated in only some regions within a [0,1] interval. Typically, a function like:g(x)=x^b  Equation #3for some exponent b (e.g., b=0.5) may produce good results. Similarly,the function f may be used to further control the resulting probabilityestimates. For example, it may be useful to clip the ratio expressed inEquation #2 so that is it always equal to or greater than a threshold.Thus, one can express the function f as:f(x)=x if x>x_0, and  Equation #4f(x)=x_0 if x<x_0  Equation #5

Regarding the third stage 606 described above with reference to FIG. 6,it may be assumed that two probability of interest estimates, denoted asE1 and E2, are available as being derived from Equation #2 starting fromtwo different initial topics. The estimates E1 and E2 may be combinedinto a single estimate, E, using a number of techniques. For example,the maximum of E1 and E2 could be used for E, e.g.:E=max(E1,E2)  Equation #6

Another possibility is to regard each of E1 and E2 as being derived fromstatistically independent experiments (conditional on the experiments'outcomes) that attempt to answer the question of the probability ofbeing interested (1.0=100% certainty of being interested) versus notinterested or uninterested (0.0=100% certainty of being uninterested).From this point of view, the concept of log-likelihood ratios can beused to formally combine the two independent observations. Inparticular, if p1, p2, . . . pM are the independent estimates of theprobability of interest, the combined probability may be computed from:LLRinv(LLR(P1)+LLR(P2)+ . . . +LLR(PM))  Equation #7where LLR(x)=log (x/(1−x)) and LLRinv is the corresponding inversefunction to LLR(x). This formalism can support weighting the strength ofeach of the individual topics by adding a factor ‘k_(x)’ in front ofeach of the LLR terms, e.g.:LLRinv(k ₁ LLR(P1)+k ₂ LLR(P2)+ . . . +k _(m) LLR(PM))  Equation #8

Regarding the fourth stage 608 described above with reference to FIG. 6,the appropriate ‘k_(x)’ factors in Equation #8 may be made negative tocombine estimates whenever an agent specifies one or more topics thatthe agent is not interested in.

As one skilled in the art would appreciate, a graph may be used to modelrelationships between topics. For example, each node of a graph mayrepresent a topic, idea, or concept. Nodes may be connected to oneanother via one or more edges or links, and potentially one or moreother nodes.

A topical bundle may be defined as a set of nodes, where the setincludes at least one node. There may a number ‘M’ of topical bundles inthe world. It may be of interest to determine the relative importance ofthe M topical bundles to one another.

For example, referring to FIG. 7, a raw score table 700 is shown, wherethe numbers in the table are the natural logarithm of the raw scores.“Parallel Processing”, “GPGPU”, “Data mining”, “Beethoven”, “Classicalmusic”, “Hip hop”, and “USA” may be representative of topics or nodes.The topics are shown in the vertical column or portion of the table 700as query topics. The query topics relationships to the topics expressedas personal topics (the top horizontal row in FIG. 7) is reflected viathe numerical values shown in FIG. 7. The numerical values represent thecloseness or proximity of a query topic to a personal topic, with avalue of ‘0’ representing a high degree of closeness or proximity. Asthe values get further away from ‘0’, the query topics are less relatedto the personal topics.

As shown in FIG. 7, a query topic of “data mining” is only tangentiallyrelated to a personal topic of “parallel processing” as reflected viathe value ‘−13’ in FIG. 7. A query topic of “USA” is more related to thepersonal topic of “parallel processing”, as reflected via the value ‘−8’in FIG. 7. It strains credibility to suggest that “USA” is more closelyrelated to “parallel processing” than is “data mining”, which serves toreflect the deficiencies of the prior art.

In some embodiments, for a given topical bundle, a raw score may beassigned to every other topical bundle in the universe, the score beingan attempt to measure the strength of the relation between the giventopical bundle and every other topical bundle. The raw score may beassigned using a raw scoring function.

To compute the raw score, the raw scoring function may rely on a numberof inputs. The inputs may include: (1) a graph representing a universeof ideas or topics, with each topic being a node and each link in thegraph denoting a first order relation, (2) a probability distribution onthe M topical bundles, characterizing the interests of the generalpopulation of topical bundles, and (3) at least two topical bundles,denoted as A and B for ease of illustration.

The output of the raw scoring function may provide an answer to thequestion: what is the relevance of the topical bundle A to the topicalbundle B, relative to the general population of topical bundles. It maybe noted that the probability distribution on the topical bundles,coupled with the raw scoring function (applied to each individualtopical bundle) may imply in turn a distribution of raw scores for eachof the M topical bundles.

An algorithm may be used in connection with the raw scoring function todetermine or compute the raw score. As a first task or method 800 of thealgorithm, an estimate of the probability distribution for the topicalbundles may be obtained.

As shown in FIG. 8A, the first task 800 may include a number ofoperations. For example, in an operation 802, a topical bundle may beselected, potentially at random, from the M topical bundles. In anoperation 804, the raw scoring function may be evaluated on the selectedtopical bundle of operation 802. In an operation 806, an estimate of thedistribution of scores for each topical bundle may be updated based onthe results of the operation 804.

To accomplish the operation 806, a parametric model may be assumed forthe distribution (i.e., it is assumed that the distribution adheres to aparametric model). For example, the tail of the distribution may beassumed to be modeled as a Pareto distribution. A parametric model maybe used to reduce the storage of data relative to an arbitrarydistribution, as the potential expense of using a model that does notapply equally to all topical bundles.

Further optimizations are feasible. For example, if the raw scoringfunction is linear in the sense that the raw scoring of a topical bundlewith two topics can be computed by adding the raw scoring of theindividual topics, then it may be possible to implement the first task800 by limiting the topical bundles being considered to be topicalbundles with a single topic inside of them.

Another optimization is that the estimate in operation 806 need not beof the same nature for all topical bundles. For example, for sometopical bundles, a parametric estimate may be adequate. For some topicalbundles a more complex estimate may be computed without making anyassumptions about the shape of the distribution.

Once in possession with the estimate in operation 806, the question ofwhat is the relevance of topical bundle A to topical bundle B may beanswered by a second task or method 850, as shown in FIG. 8B.

As shown in FIG. 8B, the second task 850 may include a number ofoperations. In an operation 852, the raw scoring function may beevaluated on the topical bundle A. In an operation 854, a score assignedto the topical bundle B may be extracted from the result of operation852. In an operation 856, a determination may be made regarding thepercentile that the extracted score in operation 854 has in the estimateof the score distribution for the topical bundle B. In an operation 858,the determined percentile of operation 856 may be output.

In some embodiments, the operations 852 and 854 may be fused into asingle operation. For example, it might not be necessary to evaluate theentire raw scoring function to produce the score that is desired inoperation 854.

In some embodiments, the estimate of the score distributions may bepre-computed. In some embodiments, the raw scoring functions may bepre-computed. Pre-computation may be useful for reducing memory/storagecapacity and/or reducing needed processing resources, as well as forobtaining relations between any two topical bundles quickly.

In some embodiments, the raw scoring function may be implemented byobtaining an estimate of a stationary distribution of a Markov Chainthat has been designed specifically for the topical bundle on which theraw scoring function will be evaluated, and which describes a MarkovRandom process that visits nodes in a graph by crossing its links withgiven probabilities. One such Markov Chain can be designed by startingfrom a general Markov Chain derived, for example, from an incidencematrix of the graph, and then adding links from every node in the graphback to a node contained in the topical bundle, associating a suitableprobability with such a link.

Referring to FIG. 9, a refined score table 900 in accordance with one ormore embodiments is shown. The table 900 is similar to the table 700 ofFIG. 7. The values associated with the table 900 are different from thevalues associated with the table 700. For example, in the table 900, thenumerical values may range from 0.5 to 1.0. In the table 900, the closera value is to 1.0 signifies a stronger relationship between a querytopic and a personal topic. In the table 900, the closer a value is to0.5 signifies that a query topic is unrelated to a personal topic. Asshown in the table 900, the query topic of “data mining” has a value of0.7 in relation to the personal topic of “parallel processing”, whichrepresents a moderate or mid-level relationship between data mining andparallel processing. As shown in the table 900, the query topic of “USA”has a value of 0.5 in relation to the personal topic of “parallelprocessing”, which indicates that the USA and parallel processing arehighly unrelated. Thus, using the techniques described herein, a moreaccurate relationship between topics may be developed as reflected inthe differences between the tables 700 and 900.

Referring to FIG. 10, a flow chart of an exemplary method 1000 is shown.The method 1000 may be used to infer relations between topics.

In block 1002, a graph may be constructed. The graph may include atleast three nodes. Relations between nodes may be represented by one ormore edges.

In block 1004, a statistical traversal experiment may be performed onthe graph. The traversal experiment includes traversing at least twoedges and may performed using a matrix such as that as describedpreviously with respect to Equation #1.

In block 1006, a strength of relations may be inferred between a firstof the three nodes and a second of the three nodes based on thetraversal experiments. In an embodiment, the strength of relations mayinferred using Equation #2.

Embodiments of the disclosure may be used to adjust a raw score (e.g.,‘W’ in Equation #2 above) to take into account the interests expressedby a general population or subpopulation. A raw score taken by itselfmight not have as much meaning or significance without a baseline forcomparison. In reference to Equation #2 above, ‘Z’ may represent areference or baseline distribution to compare ‘W’ to.

To take a more concrete example, a first user may express an interest inthe topic “USA” with a probability of 10⁻⁵ and an interest in the topic“law school” with a probability of 10⁻⁷. Treating these probabilities asraw scores, one might be inclined to assume that the first user is moreinterested in the USA than law school, given that 10⁻⁵ is greater than10⁻⁷. However, if a reference population is interested in the USA withan average probability of 10⁻⁵ and law school with an averageprobability of 10⁻⁸, then the first user may actually be more interestedin law school than the USA, at least relative to the referencepopulation's average interests.

In connection with the above comparison between “USA” and “law school”the first user's interests in those topics/subjects were referenced toan average of those topics as expressed by the reference population.More nuanced comparisons may be made between a first user's raw scoresand the reference population. For example, if every single user in thereference population's answers are recorded regarding their interestlevels in “USA” and “law school”, than parametric models may bedeveloped (potentially based on histograms or histographs) to providegreater levels or degrees of information regarding the first user'sinterest in “USA” and “law school”. For example, one might be able todetermine that the first user's interest in law school ranks that firstuser in, e.g., the top 90% of users interested in law school, but merelyin the top 40% in connection with the USA.

Referring now to FIG. 11, a flow chart of a method 1100 is shown. Themethod 1100 may be used to identify an interest of a topic to an agent,the interest being relative to the interest of the topic to otheragents.

In block 1102, information may be gathered about a set of agents. Theinformation may include an expression of interest in one or more topics.

In block 1104, based on the information of block 1102, a strength of aconnection between the topic and each agent in the set of agents may becomputed.

In block 1106, a ranking may occur regarding a connection between atopic and an agent based on how distinct that agent's connection is tothe topic relative to other agents.

In block 1108, a result of the ranking may be output. For example, anexpression of the agent's interest in the topic may be obtained as partof block 1108. The result of block 1108 may include the agent's interestin additional topics, as well as other agents' interests in one or moretopics.

Technical effects and benefits include providing a social interactionfacilitation tool that automates the process of identifyingcommonalities between two or more users or individuals to facilitateserendipitous social interaction regarding a particular topic ofinterest. The social interaction facilitation tool may gatherinformation about the users from various data sources, such as socialmedia websites, and may establish a community (e.g., an instantcommunity). The community may be established based on a description ofcontent of a message, recipient data corresponding to at least twopossible recipients of the message within a population of possiblerecipients, and a selection of a relevant subpopulation based on aranking of a strength of at least one indirect relationship between saiddescription and said recipient data, wherein said indirect relationshipmay be defined by said description, said recipient, and at least oneadditional data source. The community may provide a two-waycommunication channel between a sender of the message and the relevantsubpopulation.

Technical effects and benefits may also include providing an estimate ofthe closeness or relatedness of topics or ideas based on graph analyticsand/or one or more scoring functions.

The terminology used herein is for the purpose of describing particularembodiments only and is not intended to be limiting of the disclosure.As used herein, the singular forms “a”, “an” and “the” are intended toinclude the plural forms as well, unless the context clearly indicatesotherwise. It will be further understood that the terms “comprises”and/or “comprising,” when used in this specification, specify thepresence of stated features, integers, steps, operations, elements,and/or components, but do not preclude the presence or addition of oneor more other features, integers, steps, operations, elements,components, and/or groups thereof.

The corresponding structures, materials, acts, and equivalents of allmeans or step plus function elements in the claims below are intended toinclude any structure, material, or act for performing the function incombination with other claimed elements as specifically claimed. Thedescription of the present disclosure has been presented for purposes ofillustration and description, but is not intended to be exhaustive orlimited to the disclosure in the form disclosed. Many modifications andvariations will be apparent to those of ordinary skill in the artwithout departing from the scope and spirit of the disclosure. Theembodiments were chosen and described in order to best explain theprinciples of the disclosure and the practical application, and toenable others of ordinary skill in the art to understand the disclosurefor various embodiments with various modifications as are suited to theparticular use contemplated.

Further, as will be appreciated by one skilled in the art, aspects ofthe present disclosure may be embodied as a system, method, or computerprogram product. Accordingly, aspects of the present disclosure may takethe form of an entirely hardware embodiment, an entirely softwareembodiment (including firmware, resident software, micro-code, etc.) oran embodiment combining software and hardware aspects that may allgenerally be referred to herein as a “circuit,” “module” or “system.”Furthermore, aspects of the present disclosure may take the form of acomputer program product embodied in one or more computer readablemedium(s) having computer readable program code embodied thereon.

Any combination of one or more computer readable medium(s) may beutilized. The computer readable medium may be a computer readable signalmedium or a computer readable storage medium. A computer readablestorage medium may be, for example, but not limited to, an electronic,magnetic, optical, electromagnetic, infrared, or semiconductor system,apparatus, or device, or any suitable combination of the foregoing. Morespecific examples (a non-exhaustive list) of the computer readablestorage medium would include the following: an electrical connectionhaving one or more wires, a portable computer diskette, a hard disk, arandom access memory (RAM), a read-only memory (ROM), an erasableprogrammable read-only memory (EPROM or Flash memory), an optical fiber,a portable compact disc read-only memory (CD-ROM), an optical storagedevice, a magnetic storage device, or any suitable combination of theforegoing. In the context of this document, a computer readable storagemedium may be any tangible medium that can contain, or store a programfor use by or in connection with an instruction execution system,apparatus, or device.

A computer readable signal medium may include a propagated data signalwith computer readable program code embodied therein, for example, inbaseband or as part of a carrier wave. Such a propagated signal may takeany of a variety of forms, including, but not limited to,electro-magnetic, optical, or any suitable combination thereof. Acomputer readable signal medium may be any computer readable medium thatis not a computer readable storage medium and that can communicate,propagate, or transport a program for use by or in connection with aninstruction execution system, apparatus, or device.

Program code embodied on a computer readable medium may be transmittedusing any appropriate medium, including but not limited to wireless,wireline, optical fiber cable, RF, etc., or any suitable combination ofthe foregoing.

Computer program code for carrying out operations for aspects of thepresent disclosure may be written in any combination of one or moreprogramming languages, including an object oriented programming languagesuch as Java, Smalltalk, C++ or the like and conventional proceduralprogramming languages, such as the “C” programming language or similarprogramming languages. The program code may execute entirely on theuser's computer, partly on the user's computer, as a stand-alonesoftware package, partly on the user's computer and partly on a remotecomputer or entirely on the remote computer or server. In the latterscenario, the remote computer may be connected to the user's computerthrough any type of network, including a local area network (LAN) or awide area network (WAN), or the connection may be made to an externalcomputer (for example, through the Internet using an Internet ServiceProvider).

Aspects of the present disclosure are described above with reference toflowchart illustrations and/or block diagrams of methods, apparatus(systems) and computer program products according to embodiments of thedisclosure. It will be understood that each block of the flowchartillustrations and/or block diagrams, and combinations of blocks in theflowchart illustrations and/or block diagrams, can be implemented bycomputer program instructions. These computer program instructions maybe provided to a processor of a general purpose computer, specialpurpose computer, or other programmable data processing apparatus toproduce a machine, such that the instructions, which execute via theprocessor of the computer or other programmable data processingapparatus, create means for implementing the functions/acts specified inthe flowchart and/or block diagram block or blocks.

These computer program instructions may also be stored in a computerreadable medium that can direct a computer, other programmable dataprocessing apparatus, or other devices to function in a particularmanner, such that the instructions stored in the computer readablemedium produce an article of manufacture including instructions whichimplement the function/act specified in the flowchart and/or blockdiagram block or blocks.

The computer program instructions may also be loaded onto a computer,other programmable data processing apparatus, or other devices to causea series of operational steps to be performed on the computer, otherprogrammable apparatus or other devices to produce a computerimplemented process such that the instructions which execute on thecomputer or other programmable apparatus provide processes forimplementing the functions/acts specified in the flowchart and/or blockdiagram block or blocks.

The flowchart and block diagrams in the Figures illustrate thearchitecture, functionality, and operation of possible implementationsof systems, methods, and computer program products according to variousembodiments of the present disclosure. In this regard, each block in theflowchart or block diagrams may represent a module, segment, or portionof code, which comprises one or more executable instructions forimplementing the specified logical function(s). It should also be notedthat, in some alternative implementations, the functions noted in theblock may occur out of the order noted in the figures. For example, twoblocks shown in succession may, in fact, be executed substantiallyconcurrently, or the blocks may sometimes be executed in the reverseorder, depending upon the functionality involved. It will also be notedthat each block of the block diagrams and/or flowchart illustration, andcombinations of blocks in the block diagrams and/or flowchartillustration, can be implemented by special purpose hardware-basedsystems that perform the specified functions or acts, or combinations ofspecial purpose hardware and computer instructions.

What is claimed is:
 1. A method comprising: receiving a description ofcontent of a message; receiving recipient data corresponding to at leasttwo possible recipients within a population of possible recipients, therecipient data including a first set of graph nodes indicating one ormore topics that are of interest to a recipient and a second set ofgraph nodes indicating one or more topics that are not of interest tothe recipient; selecting a relevant subpopulation of the population, theselecting including: for each of the at least two possible recipients,ranking a strength of an indirect relationship between said descriptionand said recipient data, wherein said indirect relationship is based onsaid description, said recipient data and at least one additional datasource; and adding a possible recipient to the relevant subpopulationbased on the ranking of the indirect relationship associated with thepossible recipient; and initiating a two-way communication channelbetween a sender of the message and the relevant subpopulation, whereinany additional recipients are precluded from joining the sender of themessage in the two-way communication channel subsequent to receiving,from the sender of the message, an indication that a number ofrecipients in the relevant subpopulation have joined the two-waycommunication channel.
 2. The method of claim 1, wherein the descriptionof the content of the message is based on at least one natural languageexpression.
 3. The method of claim 1, further comprising transmittingone or more invitations to the selected relevant subpopulation.
 4. Themethod of claim 3, wherein a size of the relevant subpopulation changesover time based on at least one of: response times to the one or moreinvitations, and a quality of communication between the sender and saidrelevant subpopulation.
 5. The method of claim 1, further comprising:transmitting one or more invitations to the selected relevantsubpopulation in a sequential manner based on responses to previouslytransmitted invitations.
 6. The method of claim 1, wherein said at leastone additional data source comprises at least one of a website, a newsoutlet, a social media site, an Internet search, a government database,a text message, a voice message, a television signal, and a radiosignal.
 7. The method of claim 1, wherein said at least one additionaldata source comprises a model of the world that adapts over time.
 8. Themethod of claim 1, wherein the sender of said message does not know atleast one user of the relevant subpopulation.
 9. The method of claim 1,wherein the relevant subpopulation is selected based on geographicalproximity of the users included in the relevant subpopulation to alocation associated with the description of the content of the message.10. The method of claim 1, wherein the relevant subpopulation isselected based on an urgency level associated with the message.
 11. Themethod of claim 10, wherein the urgency level is inferred based on alocation from which the message is sent.
 12. The method of claim 1,wherein a first set of users included in the relevant subpopulation aredetermined to be knowledgeable about the content of the message in anamount greater than a threshold, and wherein a second set of usersincluded in the relevant subpopulation are determined to beknowledgeable about the content of the message in an amount less thanthe threshold.
 13. The method of claim 1, further comprising: receivinga request from a user to browse a list of topics; receiving a selectionfrom the user of a topic included in the list of topics; and initiatingcommunication between the sender of said message and said user based ondetermining that the selected topic is related to the content of themessage in an amount greater than a threshold.
 14. The method of claim13, further comprising initiating communication between said user andsaid relevant subpopulation.
 15. The method of claim 1, wherein alifetime of the communication channel is based on an amount ofinteraction over the communication channel.
 16. The method of claim 1,further comprising performing an amplification process on the recipientdata, wherein output of the performing includes a probability estimatefor a topic not in the recipient data.
 17. The method of claim 1,wherein the one or more topics that are of interest to a recipient andthe one or more topics that are not of interest to the recipient areincluded in a universe of topics, and the indirect relationship betweensaid description and said recipient data is further based on astatistical inference performed on the universe of topics.
 18. Themethod of claim 1, further comprising presenting a user in the relevantsubpopulation with an advertisement that is contextually related to thedescription.
 19. The method of claim 1, further comprising providing auser in the relevant subpopulation with a monetary award.
 20. The methodof claim 1, wherein a size of the relevant subpopulation is based atleast in part on an urgency level associated with the message.
 21. Themethod of claim 20, wherein the size of the relevant subpopulation is afirst number based on the urgency level being a first level and the sizeof the subpopulation is a second number larger than the first numberbased on the urgency level being a second level higher than the firstlevel.
 22. A method comprising: receiving a natural language expressionfrom a device regarding a selected topic; analyzing a plurality of userprofiles to identify a subpopulation of users included in a populationof users that are at least one of: interested in the selected topic andknowledgeable about the selected topic in an amount greater than athreshold, the user profiles including a first set of graph nodesindicating one or more topics that are of interest to a user and asecond set of graph nodes indicating one or more topics that are not ofinterest to the user; transmitting invitations to devices associatedwith the subpopulation of users; receiving at least one acceptance fromat least one of the devices associated with the subpopulation of users;and establishing a communication channel between the device and the atleast one of the devices associated with the subpopulation of usersbased on receiving the at least one acceptance in order to enablecommunication regarding the selected topic, wherein any additionaldevices are precluded from joining the device in the communicationchannel subsequent to receiving, from the device, an indication that anumber of devices associated with the subpopulation of users have joinedthe communication channel.
 23. A method comprising: gatheringinformation about a set of users, the information including a first setof graph nodes indicating one or more topics that are of interest to auser and a second set of graph nodes indicating one or more topics thatare not of interest to the user; receiving a request for an interaction,the request including a description; comparing the information to thedescription; and identifying a user recipient in the set of users as apossible participant in the interaction, the identifying based on thecomparing, wherein all users in the set of users, including the userrecipient, are precluded from joining a requestor of the interaction inthe interaction subsequent to receiving, from the requestor of theinteraction, an indication that a number of users in the set of usershave joined the interaction.
 24. The method of claim 23, furthercomprising autonomously extracting an interaction meaning from thedescription, wherein the comparing includes comparing the information tothe interaction meaning.
 25. The method of claim 24, wherein theextracting is based on the information about a requestor of theinteraction.
 26. The method of claim 23, further comprising initiatingan interaction between the requestor of the interaction and the userrecipient.
 27. The method of claim 23, wherein a plurality of userrecipients are identified as possible participants and the methodfurther comprises initiating an interaction with a subset of thepossible participants.